Talk to a real person, not a ticket queue
Questions about digital products, a website or SEO project, our software, or EB-3 visa support? Email us or send the form below. During business hours our first reply lands within 1 hour — for perspective, the average business email takes 12 hours 10 minutes, and 62% of companies never reply at all.
A TEAM, NOT A BOT
Pick the channel that fits
Customers prefer live chat or phone first, email third — so we answer every channel fast, with one team behind all of them.
New projects & quotes
Pricing for websites, SEO, AI automation, software demos and EB-3 packages.
Existing customers
Order help, subscription changes, software issues and login problems.
Tell us everything at once
One form, routed to the right person — best for detailed project requests.
Free 15-minute call
Request a time in the form and we send calendar slots the same business day.
Measured against real benchmarks
2026 customer-service research shows most businesses are slow. These are the numbers we hold ourselves to.
- First reply within 1 hour, Mon–Fri 8 AM–6 PM ET (5 AM–3 PM Pacific)
- Industry average email reply: 12 hours 10 minutes — 62% never reply at all (SuperOffice, 1,000 companies)
- 90% of customers call an immediate response essential; 60% define it as ≤10 minutes (HubSpot)
- Satisfaction by channel: phone 91% · live chat 87% · email 82% — we staff all three
- Written, itemized quote within 1 business day — free, no obligation
- Every inquiry gets a real answer in the first reply (only 20% of companies manage that)
EMAIL · CHAT · PHONE
Tell us what you need
We reply with next steps and a clear quote. No obligation, no sales pressure.
When we are online
- Monday–Friday: 8:00 AM – 6:00 PM ET
- Eastern: 8–6 · Central: 7–5
- Mountain: 6–4 · Pacific: 5–3
- Closed Saturday & Sunday
- Messages sent off-hours are answered first thing next business day
Faster quotes
- What you need and why
- Your deadline or launch date
- Budget range (see the options)
- Links to your current site or docs
From your message to a signed plan
Four steps, no runaround — you always know where things stand.
We read it
A human on the right team opens your message — within 1 hour during business hours.
Quick questions
If anything is unclear we ask in one email — no long questionnaire, no phone tree.
Written quote
An itemized price and timeline within 1 business day — every line spelled out.
You decide
Accept and we schedule the kickoff; pass and we part ways — the quote costs you nothing.
Before you write
How fast will I hear back?
Within 1 hour during business hours for sales inquiries, under 4 hours for support. Off-hours messages are answered first thing the next business day.
What are your hours?
Monday–Friday, 8:00 AM – 6:00 PM Eastern — that is 7–5 Central, 6–4 Mountain and 5–3 Pacific. Closed on weekends.
Do you charge for quotes or calls?
No. The 15-minute consultation and every written quote are free. You only pay when you choose to start.
Can I request a phone call instead?
Yes — choose "Phone call" in the form with your preferred time zone, and we send calendar slots the same business day.
What happens to my information?
It is used only to answer your inquiry and prepare your quote. We do not sell contact details or add you to lists without asking.
Do you support customers after purchase?
Yes — every product and plan includes email support, with priority queues for software Pro and Enterprise plans. Write to support@usaskillsinc.com.
One message is enough to start
Tell us your goal and deadline — we will come back with a realistic plan, a written price and honest advice, even if the honest advice is "you don't need this yet."
ANSWERED BY A HUMAN